{"id":21199,"date":"2021-08-10T19:17:36","date_gmt":"2021-08-10T13:47:36","guid":{"rendered":"https:\/\/www.easyprintersupport.com\/?p=21199"},"modified":"2024-01-19T15:52:16","modified_gmt":"2024-01-19T10:22:16","slug":"brother-printer-troubleshooting-guide","status":"publish","type":"post","link":"https:\/\/www.easyprintersupport.com\/brother-printer-troubleshooting-guide\/","title":{"rendered":"How to Troubleshoot Brother Printer Problems"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21199\" class=\"elementor elementor-21199\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45b719ff elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"45b719ff\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ff20ef8\" data-id=\"3ff20ef8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5b828af2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b828af2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2498f8d4\" data-id=\"2498f8d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3145c7d9 elementor-widget elementor-widget-heading\" data-id=\"3145c7d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Brother Printer Troubleshooting Guide<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-19075ecc\" data-id=\"19075ecc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60944450 elementor-widget elementor-widget-image\" data-id=\"60944450\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"465\" height=\"418\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2019\/07\/easyprinter.png\" class=\"attachment-large size-large wp-image-22228\" alt=\"easyprinter\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2019\/07\/easyprinter.png 465w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2019\/07\/easyprinter-300x270.png 300w\" sizes=\"(max-width: 465px) 100vw, 465px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-43f0c0ad elementor-widget elementor-widget-spacer\" data-id=\"43f0c0ad\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e72af95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e72af95\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-88d8e78\" data-id=\"88d8e78\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1db5522 elementor-widget elementor-widget-heading\" data-id=\"1db5522\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><b>How to Troubleshoot Brother Printer Problems - Detailed Solutions\n<\/b><\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3157215 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3157215\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d9238cb\" data-id=\"d9238cb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61a8c71 elementor-widget elementor-widget-text-editor\" data-id=\"61a8c71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In this article, we will explain how to perform Brother Printer troubleshooting so you can easily resolve Brother Printer drivers and other software or hardware related errors.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f040eb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f040eb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a7de4b\" data-id=\"9a7de4b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1007a16 elementor-widget elementor-widget-heading\" data-id=\"1007a16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Brother Printer Troubleshooting Steps <\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f7bdea6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f7bdea6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7540787\" data-id=\"7540787\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-472ae4c elementor-widget elementor-widget-text-editor\" data-id=\"472ae4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We have listed some helpful tips to troubleshoot your Brother Printer. Follow these steps to troubleshoot the Brother Printer problems.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e847a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e847a4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d05b5c\" data-id=\"9d05b5c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7d4808 elementor-widget elementor-widget-heading\" data-id=\"e7d4808\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Method 1. Make Sure the Printer is 'Set as Default Printer'<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3216518 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3216518\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d8da11\" data-id=\"3d8da11\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f11df7f elementor-widget elementor-widget-text-editor\" data-id=\"f11df7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>It is important to set the printer as the \u201cdefault printer\u201d. To reset the printer to its default state, follow the steps given below in the Brother Printer Troubleshooting Guide.<\/p><ul><li>Firstly, open the Run dialog box from the system search bar and type \u2018Control Panel\u2019.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/Brother-printer-troubleshooting.png\"><img decoding=\"async\" class=\"aligncenter wp-image-50288 size-full\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/Brother-printer-troubleshooting.png\" alt=\"Brother printer troubleshooting\" width=\"300\" height=\"226\" title=\"\"><\/a><\/p><ul><li>After opening the Control Panel, select the \u2018Devices and Printers\u2019 option.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/02\/device-and-printer-option.png\"><img decoding=\"async\" class=\"aligncenter wp-image-18547 size-full\" title=\"device-and-printer-option.png\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/02\/device-and-printer-option.png\" alt=\"device-and-printer-option\" width=\"558\" height=\"294\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/02\/device-and-printer-option.png 558w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/02\/device-and-printer-option-300x158.png 300w\" sizes=\"(max-width: 558px) 100vw, 558px\" \/><\/a><\/p><ul><li>On the next screen, select your Brother Printer, right-click and tap on \u2018Set as Default Printer\u2019 option.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/brother-printer-set-as-default.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21250 size-full\" title=\"brother printer set as default\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/brother-printer-set-as-default.png\" alt=\"\" width=\"648\" height=\"406\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/brother-printer-set-as-default.png 648w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/brother-printer-set-as-default-300x188.png 300w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><\/a><\/p><ul><li>Now that you\u2019ve followed the steps above, if you see a green check mark under your printer icon, the Brother Printer Troubleshooting Guide is complete as you printer is now set as default printer.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3651090 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3651090\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dfeaf7c\" data-id=\"dfeaf7c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a90e18 elementor-widget elementor-widget-heading\" data-id=\"2a90e18\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Method 2. Update Outdated Driver from Brother Driver Easy Applications<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-280459c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"280459c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bda98cc\" data-id=\"bda98cc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-08b8282 elementor-widget elementor-widget-text-editor\" data-id=\"08b8282\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If your printer driver is outdated or faulty you may face errors like not printing or offline status. These errors can be easily fixed by following these steps:<\/p><ul><li>Firstly, open the Run box from windows search bar and type \u2018devmgmt.msc\u2019 in the search box and click on Enter key.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/access-device-manager-via-run.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21271 size-full\" title=\"access-device-manager-via-run\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/access-device-manager-via-run.png\" alt=\"access-device-manager-via-run\" width=\"600\" height=\"309\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/access-device-manager-via-run.png 600w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/access-device-manager-via-run-300x155.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p><ul><li>Next, find and expand the printer or printer queue dialog box from the Windows device manager. Thereafter, right-click to update the driver software.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/DevicemanagerforHP-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6766 size-full\" title=\"DevicemanagerforHP-1.png\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/DevicemanagerforHP-1.png\" alt=\"DevicemanagerforHP\" width=\"570\" height=\"417\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/DevicemanagerforHP-1.png 570w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/DevicemanagerforHP-1-300x219.png 300w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/a><\/p><ul><li>Now, click \u201cAutomatically Search for Updated Driver Software\u201d.<\/li><li>Thereafter, windows administrator will automatically detect and update the printer driver.<\/li><li>Further, follow the on-screen instructions to complete the driver update procedure.<\/li><\/ul><p>Important note: If the correct driver is already installed on your device, the system will automatically notify you about it.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31df164 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31df164\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8a2e42\" data-id=\"f8a2e42\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-989ec4a elementor-widget elementor-widget-heading\" data-id=\"989ec4a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Method 3. Reset Network Settings<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c995ded elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c995ded\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46ee0da\" data-id=\"46ee0da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8792f81 elementor-widget elementor-widget-text-editor\" data-id=\"8792f81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Ensure first your printer must be turn on.<\/li><li>Go to printer panel &gt; Select menu button.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/Menu-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49527 size-full\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/Menu-1.png\" alt=\"\" width=\"598\" height=\"273\" title=\"\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/Menu-1.png 598w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/Menu-1-300x137.png 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/a><\/p><ul><li>Using up and down arrow select &#8216;Network &#8216;&gt; Select Network Reset and press 1 say Yes and press 1 again to confirm the reboot.\u00a0<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/general.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49534 size-full\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/general.png\" alt=\"\" width=\"585\" height=\"284\" title=\"\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/general.png 585w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/general-300x146.png 300w\" sizes=\"(max-width: 585px) 100vw, 585px\" \/><\/a><\/p><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/network-reset.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49535 size-full\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/network-reset.png\" alt=\"\" width=\"572\" height=\"268\" title=\"\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/network-reset.png 572w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/network-reset-300x141.png 300w\" sizes=\"(max-width: 572px) 100vw, 572px\" \/><\/a><\/p><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/press-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49536\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/press-1.png\" alt=\"\" width=\"613\" height=\"242\" title=\"\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/press-1.png 638w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/press-1-300x118.png 300w\" sizes=\"(max-width: 613px) 100vw, 613px\" \/><\/a><\/p><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/again.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49537 size-full\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/again.png\" alt=\"\" width=\"613\" height=\"257\" title=\"\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/again.png 613w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/again-300x126.png 300w\" sizes=\"(max-width: 613px) 100vw, 613px\" \/><\/a><\/p><ul><li>The printer will now reboot, once completed the printer will ask you to setup the wifi, press ok 3 times to launch the setup wizard and press ok then follow the further instruction.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/ok.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49538 size-full\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/ok.png\" alt=\"\" width=\"518\" height=\"265\" title=\"\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/ok.png 518w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2024\/01\/ok-300x153.png 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><\/a><\/p><p>If the troubleshooting method mentioned earlier didn&#8217;t resolve the Brother printer issue, proceed to explore the next available method.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23eb3c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23eb3c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e52c93d\" data-id=\"e52c93d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4427990 elementor-widget elementor-widget-heading\" data-id=\"4427990\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Method 4. Check Printer Spooler Error - Clear Print Queue<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-042aedf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"042aedf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1b1452\" data-id=\"c1b1452\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06e5d62 elementor-widget elementor-widget-text-editor\" data-id=\"06e5d62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The print spooler helps the computer to easily communicate with the printer and manage print jobs in the queue. If the printer cannot accept any of the print commands because the print job is stuck in the queue, it will display a \u201cprint queue error\u201d message. To fix this error, follow the instructions below:<\/p><ul><li>First, close the entire program, such as the word or other thing that you are trying to print with the printer.<\/li><li>Then, go to the \u2018Start\u2019 button&gt; type in \u2018Administrative Tools\u2019&gt; then click on \u2018Services\u2019.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/start-menu.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6777 size-full\" title=\"start menu\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/start-menu.png\" alt=\"start menu\" width=\"570\" height=\"421\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/start-menu.png 570w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/start-menu-300x222.png 300w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/a><\/p><ul><li>Next, scroll down to the \u201cPrint Spooler\u201d option &amp; right click on \u2018Stop\u2019.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/stop-spooler-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21321 size-full\" title=\"stop spooler\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/stop-spooler-1.png\" alt=\"stop spooler\" width=\"598\" height=\"487\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/stop-spooler-1.png 598w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/stop-spooler-1-300x244.png 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/a><\/p><ul><li>Then, go to \u2018My Computer\u2019 and double click on Local Disk C.<\/li><li>`System32`&gt;` spool`&gt; `Printers` my computer.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/my-computer.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6781 size-full\" title=\"my computer\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/my-computer.png\" alt=\"my computer\" width=\"570\" height=\"413\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/my-computer.png 570w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2020\/06\/my-computer-300x217.png 300w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/a><\/p><ul><li>Delete all print jobs in this folder by selecting all the files in the printer folder.<\/li><li>Now, return to the \u201cServices\u201d and search for \u201cPrint Spooler\u201d and right-click on it. Thereafter, choose the \u201cStart\u201d or \u201cRestart\u201d option.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/Restart-spooler-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21332 size-full\" title=\"Restart spooler\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/Restart-spooler-1.png\" alt=\"Restart spooler\" width=\"598\" height=\"487\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/Restart-spooler-1.png 598w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/Restart-spooler-1-300x244.png 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/a><\/p><ul><li>Try to print a test page now as restarting the print queue may have corrected the Brother printer error.<\/li><li>Now finally the Brother Printer troubleshooting for spooler issue is Done now.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-250c56f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"250c56f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a91a811\" data-id=\"a91a811\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e43d52 elementor-widget elementor-widget-heading\" data-id=\"1e43d52\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Method 5. Make Sure the Offline Status is Unchecked<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a04f8bf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a04f8bf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76fa9cb\" data-id=\"76fa9cb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c29be88 elementor-widget elementor-widget-text-editor\" data-id=\"c29be88\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Make sure your printer status must be unchecked from the \u2018Offline\u2019 status otherwise it may give an error.<\/p><p>This can be easily done by following these steps \u2013<br \/>Follow the 5 simple steps below to disable the offline printing function:<\/p><ul><li>Firstly, go to the \u2018Device and Printer\u2019 section from the \u2018Control Panel\u2019.<\/li><li>Then, go to \u2018Printer Properties\u2019 by right clicking on the printer list from the \u2018Devices and Printers\u2019 section.<\/li><li>Now, next step is to right-click on the printer and select the \u201cView what\u2019s printing\u201d option.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/see-whats-printing.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21347 size-full\" title=\"see whats printing\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/see-whats-printing.png\" alt=\"see whats printing\" width=\"430\" height=\"489\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/see-whats-printing.png 430w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/see-whats-printing-264x300.png 264w\" sizes=\"(max-width: 430px) 100vw, 430px\" \/><\/a><\/p><ul><li>Now, select \u201cPrinter\u201d and check if the \u201cUse printer offline\u201d option is selected. If so, please uncheck this option.<\/li><\/ul><p><a href=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/uncheck.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21352 size-full\" title=\"uncheck\" src=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/uncheck.png\" alt=\"uncheck\" width=\"720\" height=\"363\" srcset=\"https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/uncheck.png 720w, https:\/\/www.easyprintersupport.com\/wp-content\/uploads\/2021\/08\/uncheck-300x151.png 300w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/a><\/p><ul><li>Save the changes and exit.<\/li><li>Give a print command to see if the Brother Printer offline status problem is resolved or not.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76ab5d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76ab5d4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a018010\" data-id=\"a018010\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10b9a58 elementor-widget elementor-widget-heading\" data-id=\"10b9a58\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Method 6. Check the Network Configuration of Your Brother Printer-\n<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56f44f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56f44f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-83aca4a\" data-id=\"83aca4a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-996b89f elementor-widget elementor-widget-text-editor\" data-id=\"996b89f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>If you cannot print, make sure that your printer is well connected to the internet.<\/li><li>If your printer is wireless, check if it is connected using the correct network connection instead of a shared wireless connection, for this you can check out here \u2018<a href=\"https:\/\/www.easyprintersupport.com\/how-to-connect-brother-printer-to-wifi\/\" target=\"_blank\" rel=\"noopener\"><strong>How to Connect Brother Printer to Wifi<\/strong><\/a>\u2018 steps.<\/li><li>In case of a wired printer, check whether the ethernet cable is correctly inserted into the designated ethernet port. In addition, make sure that the cable you are using is not damaged or broken.<\/li><\/ul><p><strong>Conclusion:<\/strong><\/p><p>The instructions mentioned above shall help you in solving your printer error. However, it is vital to perform Brother printer troubleshooting steps accurately to resolve printing errors. For any further help you can contact us from the chat shown on the bottom right corner of the screen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ffab13 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ffab13\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e0404e0\" data-id=\"e0404e0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b152a6 elementor-widget elementor-widget-shortcode\" data-id=\"2b152a6\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<!-- Generated by TaxoPress 3.12.0 - https:\/\/wordpress.org\/plugins\/simple-tags\/ -->\n\t<div class=\"taxopress-output-wrapper\"> <div class=\"st-post-tags \">Tags:  \n\t<a href=\"https:\/\/www.easyprintersupport.com\/tag\/brother-printer-troubleshooter\/\" title=\"brother printer troubleshooter\">brother printer troubleshooter<\/a>, <a href=\"https:\/\/www.easyprintersupport.com\/tag\/brother-printer-troubleshooting\/\" title=\"brother printer troubleshooting\">brother printer troubleshooting<\/a>, <a href=\"https:\/\/www.easyprintersupport.com\/tag\/brother-printer-troubleshooting-user-guide\/\" title=\"brother printer troubleshooting user guide\">brother printer troubleshooting user guide<\/a>, <a href=\"https:\/\/www.easyprintersupport.com\/tag\/how-to-troubleshoot-brother-printer\/\" title=\"how to troubleshoot brother printer\">how to troubleshoot brother printer<\/a> <br \/> <\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Brother Printer Troubleshooting Guide How to Troubleshoot Brother Printer Problems &#8211; Detailed Solutions In this article, we will explain how to perform Brother Printer troubleshooting so you can easily resolve Brother Printer drivers and other software or hardware related errors. Brother Printer Troubleshooting Steps We have listed some helpful tips to troubleshoot your Brother Printer. &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"How to Troubleshoot Brother Printer Problems\" class=\"read-more button\" href=\"https:\/\/www.easyprintersupport.com\/brother-printer-troubleshooting-guide\/#more-21199\">Read more<span class=\"screen-reader-text\">How to Troubleshoot Brother Printer Problems<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"close","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"categories":[127],"tags":[2021,2018,2019,2020],"amp_enabled":false,"_links":{"self":[{"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/posts\/21199"}],"collection":[{"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/comments?post=21199"}],"version-history":[{"count":43,"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/posts\/21199\/revisions"}],"predecessor-version":[{"id":50291,"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/posts\/21199\/revisions\/50291"}],"wp:attachment":[{"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/media?parent=21199"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/categories?post=21199"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.easyprintersupport.com\/wp-json\/wp\/v2\/tags?post=21199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}