Easy Printer Support

Enhance Your HP Device with the Latest Firmware Update

abhi.zlato — Wed, 01 Nov 2023 00:05:55 +0000

Process to Update Firmware for HP Printer

HP Firmware Update Windows 10/11 for Enhanced Device Performance

In this comprehensive guide, we will delve into the world of HP firmware updates, providing you with a detailed understanding of what they are, why they matter, and how to execute them efficiently.

Firmware is the software that operates hardware devices, including your HP printer. It’s a set of instructions that controls how your printer functions.

How to Perform an HP Printer Firmware Update

Method 1: Update via the HP Smart App

HP printer’s firmware can be updated via three methods. These are mentioned as below –

Launch the HP Smart app on your computer and create or sign in to your account.

On the Home screen, select the printer you want to update or click “Add Printer” to search for it.

Go to the “Advanced” tab and choose “Advanced Settings”

Choose “Tools or Web Services” > Select “Printer Updates” and click on “Check Now.” The app will automatically download and install any available firmware updates for the printer.

Method 2: Update Firmware HP Printer Directly from the Printer

If your printer is connected to a WiFi or Ethernet network, open the printer control panel.
Select the Setup, Service, or Settings menu.

Choose Preferences, Printer Maintenance, or Tools, and then select Web Services, Printer Update, or LaserJet Update.

Select “Check for Updates” or a similar option to download and install the available firmware update directly from the printer.

Method 2: Update Manually from the HP Website (Windows)

Visit the HP Software and Drivers download page (provided in the instructions).
Now, punch in your printer model and hit on “Submit.”

Expand the Firmware category in the list of software and drivers and click “Download” next to your printer.

Follow the on-screen instructions to install the firmware update from the HP website.
Lastly, verify your printer’s status using the HP Printer firmware update screen and patiently await the update to finish. If the screen displays “Up to date,” you can be confident that your HP printer’s firmware update has been executed successfully.

So, by using above these method you can update your HP firmware easily.

When HP Printer Firmware Update Won't Work - Try these steps

Steps 1-Verify Firmware Compatibility

Double-check the firmware update’s compatibility with your specific printer model.
Ensure you’re downloading the correct firmware version for your printer.

Steps 2- Clear Printer Memory

Turn off the printer and unplug it from the power source for a few minutes.
Plug it back in and power it on to clear temporary memory issues.

Steps 3- Check Internet Connection

Ensure your printer is connected to a stable internet connection.
Use a wired connection or check Wi-Fi settings for proper connectivity.

Steps 4- Reset Your HP Printer

Resetting your printer can effectively resolve issues encountered during HP firmware updates. Follow simple steps to reset your printer and fix firmware update problems swiftly.

Steps 5- Stop Automatic Firmware Updates on HP Printer: Control Panel

To begin, locate the dark blue bar positioned at the top, identifiable by the setup symbol, Wi-Fi symbol, and ink drop icon.

Once the new menu appears, you should click on the ‘Setup’ option situated at the top left corner of the menu.

Once you’ve selected ‘Setup,’ a configuration menu will appear. Proceed by scrolling down until you find ‘Printer Maintenance.’

Click on ‘Printer Maintenance,’ and then select ‘Update the Printer.’

Within the Printer Update options, opt for ‘Do Not Check.’

When prompted about enabling Printer Updates, select ‘NO.’

Firmware Updates: The Key to Optimizing Your Devices

Firmware updates are essential for several reasons. They can improve your printer’s performance, fix bugs and security vulnerabilities, and introduce new features and compatibility with the latest software.

The Benefits of Regular Firmware Updates

Enhanced Performance: Updated firmware ensures your printer runs smoothly and efficiently.
Security: Protect your printer from potential security threats.
Compatibility: Ensure compatibility with the latest software and apps.
Bug Fixes: Address and resolve any known issues or bugs.

Frequently Asked Questions

Can I Skip Firmware Updates?

It’s not advisable to skip firmware updates, as they often include essential security patches. Keeping your device up to date is crucial for maintaining its performance and security.

Do Firmware Updates Erase My Data?

Firmware updates do not erase your data. However, it’s always a good practice to back up your data before performing an update.

Is it Possible to Go Back to a Previous Version Of Firmware?

In some cases, you might want to roll back to a previous firmware version. This is possible, but it’s essential to follow HP’s official instructions, as the process can vary by device.

Are Third-Party Firmware Updates Safe?

It’s not recommended to use third-party firmware updates. Stick to official HP updates to ensure the safety and reliability of your device.

Conclusion: –

HP firmware updates are a crucial part of maintaining your HP devices’ performance and security. Regularly checking for updates and installing them will keep your devices running smoothly and efficiently. Remember that it’s always best to rely on official HP updates to ensure your device’s safety and functionality.

Remarks– This is not HP official page and information provided here is for your knowledge purpose only. For our complete disclaimer visit out Disclaimer Page.

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Error Code 30: Printer Not Activated – What You Need to Know

abhi.zlato — Mon, 30 Oct 2023 05:27:50 +0000

Resolving Error Code 30: Printer Activation Issue

Steps to Fix Error Code 30: Printer Not Activated

Are you encountering the frustrating Printer Not Activated Error Code 30 on your printer? Don’t worry; you’re not alone.

This article is your one-stop destination for tackling this issue effectively. We’ll delve deep into understanding the error, providing you with expert advice and practical solutions to get your printer back up and running smoothly.

Understanding Printer Not Activated – Error Code 30

The “Printer activation issue – Error Code 30” is a common error message that appears when trying to print a document. It suggests that the system is having trouble activating the selected printer, and therefore, it cannot print.

Error Code 30: Your Complete Guide to Printer Activation Problems

1. Update the Printer Drivers Using Website

Go to the official website of the printer manufacturer.
Most manufacturers provide a “Support” or “Drivers” section where you can search for the latest driver for your specific printer model.

Locate the driver for your printer model, download it to your computer, and save it in a convenient location.
Download the latest printer drivers compatible with your operating system.
Run the downloaded driver file and follow the on-screen instructions to install updated driver. Restart your computer if prompted.

2.Check Printer Permissions for the user:

Right-click on the printer and select “Printer Properties.”

Go to the “Security” tab and make sure your user account has the necessary permissions to use the printer.

3. Restart the Print Spooler Service

Press Win+R, type “services.msc,” and press Enter to open the Services window.

Scroll down and find “Print Spooler” in the list of services.

Right-click on “Print Spooler” and select “Stop.” This will halt the service temporarily.

After a few moments, right-click on “Print Spooler” again and select “Start” to restart the service.

Try printing a document to see if the issue is resolved.

4. Disable Conflicting Software

Sometimes, third-party software can interfere with the printer. Temporarily disable or uninstall (from the program & featured section in control panel) any such software and see if the problem is resolved.

5. Run System File Checker

Open Command Prompt by Pressing Win+S, type “Command Prompt” or “cmd,” and right-click on “Command Prompt” to run it as an administrator.

In the Command Prompt window, type “sfc /scannow” and press Enter.
The SFC tool will start scanning your system for corrupted files.

Once the scan is complete, SFC will display the results. If it finds any issues, it will attempt to repair them automatically.
After the repair process is finished, restart your computer to apply the changes.

6.Run the Printer Troubleshooter:

In Windows search, go to “Settings” > “Update & Security” > “Troubleshoot.”

Click on “Additional troubleshooters” and run the “Printer” troubleshooter

6.Set Your Printer as Default:

Confirm that your printer is set as the default printer on your computer. To do this:

In Windows: Go to “Control Panel” > “Devices and Printers,” right-click on your printer, and select “Set as default printer.”

In macOS: Go to “System Preferences” > “Printers & Scanners,” and select your printer as the default.

Frequently Asked Questions

How can I prevent Error Code 30 in the future?

Regularly updating your printer drivers, maintaining your system, and avoiding conflicting software can significantly reduce the chances of encountering this error.

Is this error specific to a particular printer brand?

No, Printer Not Activated Error Code 30 can occur on various printer brands and models, and the troubleshooting steps are generally similar.

Is there any free software to fix Error Code 30?

While some free software may claim to fix this error, it’s advisable to rely on official solutions and reputable software sources to avoid potential issues.

Does this error affect only Windows operating systems?

Printer Not Activated Error Code 30 is more commonly associated with Windows, but it can occasionally occur on other operating systems as well.

Conclusion –

Dealing with the Printer Not Activated Error Code 30 can be frustrating, but with the right knowledge and steps, you can overcome this issue and resume your printing tasks smoothly. Remember to stay patient and follow the troubleshooting process thoroughly.

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Quick Fixes for HP Printer Service Error 79: A Complete Guide

abhi.zlato — Fri, 27 Oct 2023 04:45:57 +0000

HP 79 Service Error On Printer - Easy Fixes

Don't let HP Service Error 79 Disrupt Your Work - Find Solutions Here

HP printers are renowned for their reliability, but occasionally, you may encounter an error code that disrupts your printing experience. The HP Service Error 79 is among these errors. Although this error may be bothersome, don’t worry—this guide will explain the problem and provide you detailed instructions on how to resolve it.

The Meaning of Printer Error Code 79: An Informative Overview

HP Printer Error Code 79 is an error that generally indicates a firmware problem in the printer. Firmware is a type of software that is embedded in the printer’s hardware. When the printer’s firmware encounters an issue, it can result in Error Code 79.

Fix HP Printer 49 Service Error : The Easy Steps for Resolution

1. Turn on the Printer again (Restart)

Turning off your HP printer, waiting a minute, and then turning it back on is a straightforward but efficient method. This can often clear any temporary issues in the printer’s memory.

2. Clear Problematic Print file from the Spooler

Start from the windows search> find ‘Services’ option click on it.

Once service window open > locate on the print spooler and right click to select ‘Stop’.

Open the file explorer and type on the above search option C:\Windows\System32\spool\PRINTERS .
Once the result is open remove the all file from here.

Move back to ‘Services’ window and right click to print spooler and select the option to Start again.

Now restart your printer to check the print test ensure that the service error 79 has fixed successfully.

3.Update the Firmware on your printer.

Open your preferred browser and navigate to the HP official website.
Once on the HP website, look for the ‘Software and Drivers’ page. You can often find this in the “Support” or “Downloads” section of the website.
In the search bar, enter your printer’s model number accurately and Click the submit button to initiate the search.
A list of search results will appear. Scan through the list to find your printer model.

Expand the ‘Firmware’ Category.
Now, tap on the ‘Download’ button next to the firmware update and keep following the command on the screen to complete the installation process of the firmware update.

Now, check the update status on the firmware update screen, It should display whether the update is in progress or complete.

The firmware of your HP printer has been properly updated if the status shown is “Update up to date.” Remember to be patient as the update may take a few minutes to complete.

4. Basics of Checking Your Network Connection

Check the printer is properly connected to the wireless network.
Reboot your router to refresh the network connection.

5. Factory Reset the Printer

Warning: A factory reset should only be attempted as a last resort and may erase all customized settings.

Consult your printer’s user manual for instructions on performing HP Printer factory reset.
Make sure to back up any important configurations before attempting this step.

Frequently Asked Questions

What can I do to prevent HP Service Error 79 in the future?

To prevent future occurrences, keep your printer’s firmware updated, use genuine HP cartridges, and ensure a stable network connection.

Can a faulty toner cartridge trigger Service Error code 79?

Yes, a faulty or incompatible toner cartridge can sometimes cause this error. Ensure you are using genuine HP cartridges, and if the problem persists, try a different one.

Is HP Printer Error 79 the same for all HP printers?

No, the error may vary slightly in different HP printer models. However, the general troubleshooting steps we’ve discussed should help you resolve the issue across most models.

What should I do if the error persists after updating the firmware?

If the error continues, try resetting the printer. Turn it off, disconnect the power source, wait for a minute, and then reconnect and power it on. This often resolves the issue.

Conclusion –

Service Error 79 on HP printer can be a frustrating roadblock in your printing tasks, but with the right solutions, you can overcome it. Updating firmware, clearing the print queue, and checking your network connection are steps that can quickly get you back to work.

Remember, for printer issues, patience and systematic troubleshooting are your allies. Stay informed, follow the steps we’ve outlined, and enjoy uninterrupted printing with your reliable HP printer.

Remarks– This is not HP official page and information provided here is for your knowledge purpose only. For our complete disclaimer visit our Disclaimer page.

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HP Printer Service Error 49 – Common Causes & Solution Guide

abhi.zlato — Thu, 26 Oct 2023 04:36:59 +0000

Clean Your Service Error 49 On HP Printer

HP Printer Service Error 49 - Common Causes & Solution Guide

Welcome to our in-depth guide on tackling the dreaded HP 49 Service Error Code. You are not the only one who has seen this error message. Many HP printer users face this issue, but fret not, as we’ve got you covered.

In this comprehensive article, we’ll delve into the intricacies of this error code, providing you with a solution that works.

Understanding the Triggers of Error Code 49

Error Code 49 on an HP printer is typically associated with a communication problem between the computer and the printer. It can occur for a variety of reasons, often related to network connectivity issues or problems with the print job being processed.

Potential Causes

Error Code 49 can be triggered by several factors, including:

Outdated or corrupted printer drivers.
Network connectivity problems.
A large, complex print job.
Firmware issues.
Hardware problems within the printer.

Fix HP printer 49 Service Error With These Proven Steps

1-Troubleshooting the Network Connection

Ensure your printer is properly connected to the network.
Restart your router and printer to refresh the network connection.
Look for any wireless interference that might be interfering with the connection.

2- Clearing Print Jobs in Queue

This can be done in two steps which are mentioned as below-

Step 1: Cancel the Print Job from Your Computer

Firstly, go to “Control Panel” and double click on your printer icon and select “Print Queue” option.

Locate the print job that is stuck or not progressing and select it.

Click on the option to cancel or delete the print job. Confirm the action when prompted.

Restart the printer.

Step 2: Clear the Print Queue on Your HP Printer

After canceling the print job from your computer, you’ll want to clear the print queue on your HP printer itself. Here’s how to do it:

Go to the windows search option > tap and find services option and click on it.

Now, select the print spooler option > right click to ‘stop’

Navigate to C:\Windows\System32\spool\PRINTERS and delete all files in the folder.

Go back to services windows and right click to start the ‘print spooler’

Now restart your printer, once your HP printer has restarted, send a test print job to ensure that it is working correctly and will fix your HP service error 49 code.

3- Updating Printer Firmware

Visit the HP website.
On the ‘Software and Drivers’ page, look for the search bar or field.
Enter your printer’s model number in the search bar and click on submit button

Expand the ‘Firmware’ category within the list.
Click on ‘Download’ next to the firmware update and follow the on-screen instructions provided to install the firmware update on your printer.

Now, on the HP Printer firmware update screen check the status of your printer and wait patiently for the update to complete.

If the status displayed is “Update to date”, then you have successfully updated your HP printer’s firmware.

4- Reinstalling Printer Drivers

Firstly go to “Control Panel” > “Programs” > “Uninstall a program.” Select your HP printer software and click “Uninstall.”

Download and install the HP printer latest version of drivers for your printer by clicking here.
Restart your computer.

5- Troubleshoot Jet Direct Network Card

Power down the printer.

Carefully extract the JetDirect-network card.

Restart the printer.
If the error disappears without the card, there may be an issue with the card itself.

Frequently Asked Questions

How do I prevent HP service error 49 from happening again?

To prevent this error, you should regularly update your printer’s firmware, clear print queues, and make sure that there are no corrupted print jobs in the queue. Regular maintenance and servicing can also help prevent such errors.

Is there a specific error code related to HP printer error 49

HP service error 49 typically doesn’t have specific error codes a. It’s a printer error that might display as “49 Service Error.” Error codes typically pertain to issues on websites and may not be directly linked to printer errors.

What should I do if the error persists after trying these solutions?

If the error persists, consider contacting HP customer support or a qualified technician for further assistance. There may be underlying hardware issues that require professional attention.

Can Service Error 49 damage the printer or my computer?

Service error 49 on HP printer itself won’t damage the printer or your computer. It’s primarily a communication error. However, addressing it promptly is essential to ensure the printer functions correctly and to prevent further issues.

Conclusion –

Dealing with the HP 49 Service Error Code can be frustrating, but with the right knowledge and steps, it’s a problem you can overcome. By following this guide, you’ve taken the first step toward resolving this error and getting your printer back in working order. Remember, maintaining your printer and keeping an eye on your print queue can go a long way in preventing future issues.

Now, go ahead and fix that error with confidence!

Remarks– This is not HP official page and information provided here is for your knowledge purpose only. For our complete disclaimer visit our Disclaimer page.

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A Hassle-Free Solution – How to Clear Your Printer Spooler When Print Queue Job Stuck

abhi.zlato — Fri, 29 Sep 2023 05:30:42 +0000

Clearing Your Printer Queue/Spooler Job Issues

Easy Guide on How to Easy Steps to Clear Printer Queue and Spooler Problems

Dealing with a printer queue issue can be frustrating, causing delays in your tasks. Printer queues and spoolers store printing tasks and can sometimes encounter issues, causing printing problems. Follow this guide to clear printer queues and spoolers:

Method to Cleaning Your Printer Queue Jobs Stuck in Windows PC

These are the methods by which you can clear printer queue on Windows.

Method 1- Restarting the Print Spooler Service

Begin by pressing the Windows key and the letter ‘R’ simultaneously on your keyboard. This will open a small window.
In that window, type in “services.msc” and then press the ‘Enter’ key. Thereafter, hit on the ‘OK’ button.

Now, in the Services window that appears, scroll down until you find an option called “Print Spooler.” Click on it, and then select “Stop” to pause this service temporarily.

Next, open File Explorer. You can do this by clicking on the folder icon in your taskbar or by pressing the Windows key and the letter ‘E’ at the same time. Once File Explorer is open, navigate to the following location: “C:\Windows\System32\Spool\PRINTERS”. To move to this location, simply type it into the address bar at the top and press ‘Enter’ on your keyboard.

In this folder, press ‘Control’ and ‘A’ simultaneously on your keyboard. This will select all the items in the folder. With everything selected, right-click on any one of the items, and from the context menu that appears, choose “Delete.”

Confirm the deletion if prompted. This action will remove all print jobs that were queued up.
Finally, return to the Services window mentioned in step 2 and click on “Print Spooler” again.
This time, select “Start” to resume the print spooler service.

By following these ‘deleting printer spooler files’ steps, you should have successfully cleared any pending documents from the print queue, leaving it empty.

Method 2 - Using CLI (Command Prompt)

Here are the instructions to clear the print queue:

Click on Start.
Type Command.

Right-click on “Command Prompt” and choose “Run as administrator”.

Type ‘net stop spooler’ and then press “Enter”.

Type ‘del %systemroot%\System32\spool\printers* /Q’ and press “Enter”.

Type ‘net start spooler’ and press “Enter”.
The print queue on your Windows system should now be cleared. Type ‘exit’ and press “Enter” to exit the command window.

Method 3 - Using GUI

Click on the Start menu in Windows.

Click on the Settings icon.

Select “Devices”.

Choose “Printers & scanners” from the left column.

Click on the printer you want.

Click on “Open queue”.
A list of pending print jobs will be displayed.

Right-click on a document you wish to remove from the queue.
Click “Cancel” to remove or clear the document from the queue.

If clearing the queue doesn’t fix your print queue problems, consider restarting the Print Spooler Service and clear the files from system folder.

Steps to Learn How to Clear your Printer Queue on a Mac PC

If you are using a Mac device, here are two effective and convenient methods to clear the printer spooler queue jobs.

Method 1: Clearing the Printer Queue on Mac

On your Mac, locate the printer icon in the Dock and hover your cursor over it to reveal the printer’s name. Then, select it to open the “Printer Utility”.

Select the print job you want to remove from the queue and click on the “X” button next to it. This action will cancel the print job and clear the queue.

Alternatively, you can choose a print queue item and press “Command + Delete” to delete it.

Method 2: An Alternative Way to Clear the Printer Queue on Mac

Click on “Apple” icon and select “System Preferences”.

Select “Printers.”

Choose the active printer and click on the “Open Print Queue” icon.

Select and cancel the print jobs as needed. This action will remove any unwanted print jobs from the queue.

The Right Time to Clear Queue or Print Spooler Job

Clearing the print queue or print jobs is something you should consider in the following situations:

Print Errors: If you encounter any print errors such as a job getting stuck, a document not printing correctly, or a print job taking an unusually long time to complete, it’s a good idea to clear the print queue.
Print Job Stuck: When a print job is stuck in the queue and is not progressing, it can prevent other documents from printing. In such cases, clearing the queue can resolve the issue.
Print Queue Clogs: Over time, print queues can become clogged with multiple print jobs, especially if you print frequently. Clearing the queue periodically can help prevent clogs and ensure smoother printing.
Before Printing Important Documents: If you’re about to print important documents, clearing the print queue ensures that there are no old or unnecessary print jobs that could interfere with the new ones.
Software Updates: After updating your printer drivers or printing software, it’s a good practice to clear the print queue. This ensures that any compatibility issues from previous print jobs are resolved.
Networked Printers: If you’re using a networked printer shared by multiple users, clearing the queue can help manage print jobs and prevent conflicts, especially if someone else’s job is causing issues.
Print Spooler Errors: In Windows, if you encounter errors related to the print spooler service, clearing the print queue is often a recommended troubleshooting step.

Conclusion

Learning how to clear printer queue/spooler job errors is an essential skill for anyone who relies on a printer regularly. Hence, by following the steps outlined in this guide, you can troubleshoot and resolve common printing issues with confidence. Remember that staying proactive by keeping your printer and drivers updated can prevent future problems.

Frequently Asked Questions

Why do print jobs get stuck in the queue?

Print jobs can get stuck due to various reasons, including communication errors, driver issues, or paper jams.

Can I clear the printer spooler jobs in queue remotely?

In most cases, you need to access the printer queue directly on the computer connected to the printer.

How can I prevent future print queue problems?

To prevent future issues, keep your printer drivers updated, use high-quality paper, and handle your printer with care.

Can I clear the printer queue on a mobile device?

Typically, printer queue management is done on a computer rather than a mobile device.

Is it necessary to restart the computer after clearing the printer spooler

It’s recommended to restart the computer and the printer to ensure a clean slate and avoid any lingering issues.

What is a printer spooler, and why would I need to clear it?

The printer spooler manages print jobs in the queue. Clearing it resolves issues like stuck or corrupted print jobs, allowing for smooth printing.

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